Return & Refund Policy
At Akpowertech Electrical Services, customer satisfaction is our priority. This Return & Refund Policy outlines the conditions under which services or products may be eligible for return, replacement, or refund.
1. Services
Service Guarantee: If you are not satisfied with the quality of our electrical services, please contact us within 48 hours of service completion. We will review your concern and, if valid, provide a free re-service or adjustment.
Refunds for services are only applicable in cases where the issue cannot be resolved after re-service.
2. Products (If Supplied)
Products such as electrical parts, fittings, or equipment supplied by Akpowertech are eligible for return or replacement only if:
The product is defective or damaged upon delivery.
The product does not match the order specifications.
Returns must be reported within 7 days of delivery with proof of purchase.
3. Non-Returnable / Non-Refundable Items
Customized electrical solutions or special order products.
Services already delivered and accepted by the customer.
Issues arising from customer misuse, negligence, or third-party interference.
4. Refund Process
Once approved, refunds will be initiated within 7–10 business days.
Refunds will be processed to the original payment method (bank account, UPI, card, etc.).
5. Contact Us
For return or refund requests, please contact us:
📧 Email: support@akpowertech.in
📞 Phone: +91 89844 05803
📍 Address: Nandapatna, Balimunda, Basudevpur, Bhadrak, Odisha 756164 india